Admin Desk. The quickest way to get help from the admin team.
Need something done? Skip the walk to the office.Log A Request
Needs attention. Act on these first.
Show AllYour tasks. Most urgent first.
Show AllRecently logged. The latest across DOW.
Show AllQuick links. Everything else in one place.
Search All DOW. Every system, process and tool, in one search.
Popular searches
DOW Uni. Courses, lessons and onboarding for the DOW team.
DOW Ai. Ask our CRMs a question and get the answer straight away.
Properties & Projects. Every listing, managed property and project, ready to pick in forms.
DOW Tables. Our own Airtable: every form’s records, plus tables you build.
Key Contacts. Who to call for what: IT, suppliers, account managers and advisers.
Software Support. Every help guide for the software we use, by department.
Looking for something specific?Search All DOW
The Hub. Help for every process, plus your tools, maps and systems.
Looking for how something is done?Browse Process Maps
Technology stack. The tools DOW runs on. Each opens in a new tab.
Form links. Straight to the live forms.
All Admin Desk FormsProcess maps. How each workflow runs, step by step.
Show AllSystems. SOPs, checklists and training.
Open SystemsProcess Maps. Every DOW workflow, mapped from start to finish.
Systems. How we do things at DOW, step by step.
Build A System. For the admin team.
Only the admin team can build and edit systems. Ask an admin if something needs changing.
Status
Drafts are only visible to the admin team
Drafts are only visible to the admin team
Select text first to turn it into a link.
Steps start with a bold number, like 1. Open Box and Dice. Staff can tick them off as they work through the system.
Forms. Every DOW request form, in the order a sale happens.
Not sure which one to use?Send A General Request
All Requests. Every request logged across DOW.
My Tasks. Assigned to you and your departments.
From Colab whiteboards. Checklist items and actions. Tick here or on the board.
Assigned to you.
Department queue.
Recently finished. The last 14 days.
My Requests. Everything you have logged, and where it is up to.
Need something else?Log A Request
Notifications. What has been sent your way.
New Request. Tell the admin team what you need.
It goes straight to the right department, and you can follow it in My Requests.
Admin Settings. For the admin team.
Only the admin team can change departments, suppliers and the work order template. Ask Taylor if you need access.
Admin Settings. Departments, suppliers and work orders.
Requests are routed by category to a department and its members are notified on the Desk. Admin then assigns a team member, tags a supplier, or both. Suppliers get a ready-made work order that you send from your own email.
Add A Department
Suppliers
Add A Supplier
Work Order Template
Import Systems And Support Guides